Voice over IP converts your voice into data. This data is then transferred, in a packetized form, over the Internet or your business internal network. A Voice over IP phone system provides significant benefits over traditional phone systems. LIBERTY provides Voice over IP phone systems to many satisfied customers.
What can a LIBERTY VoIP phone system do for your bottom line?
Cutting your long distance costs, both voice and fax, may be reason enough to implement a VoIP (Voice over IP) phone system. VoIP has the ability to create economies of scale for voice, because excess bandwidth will be shareable and can then be allocated wherever needed. The differences in traffic patterns between voice and data make VoIP significantly more efficient than traditional telephony. Moving your voice communications as data traffic also means it will benefit from network optimization just as your other networked applications do. All this improved efficiency ends up helping your bottom line.
Imagine an environment where a receptionist can field calls for your entire business organization, no matter where they sit or if your company is a single site or multiple sites. With a VoIP (Voice over IP) solution, a centralized operator can service the needs of multiple locations and remove the need for an operator at every site. With a VoIP phone system, you keep your local phone numbers but process customer calls in a centralized call center that can serve the needs of the entire organization while allowing your specialists to remain located in geographically dispersed offices. With a VoIP phone system, during times of heavy inbound call volume, additional agents from other departments or locations can join the call center. During times of light inbound calls, employees can be used for outbound call activities (e.g., telemarketing).
IP telephony makes it possible to integrate your VoIP phone system into your business applications. Imagine a world where your customer service team has immediate access to a customer record as the phone call comes in. It's possible today. The PC to Telephone Interfaces available with VoIP (Voice over IP) solutions often provide a QuickDialer and support Drag-and-Drop calling, making organizations more efficient. Employees can see each other’s real-time status and availability and immediately make the most appropriate choice on how to communicate.
Headquartered in Colorado Liberty Communications is a Voice over IP service provider with the experience to integrate your VoIP systems, video and high-speed data service for your business into one manageable solution. Utilize our VoIP expertise in serving the Seattle area and let us put together the Voice over IP service that is right for you. Call us today for a free business evaluation and see what VoIP systems best fits your business!