VoIP (or hosted telephone) systems convert a normal voice call into a data stream. This data is then transferred, in a packetized form, to the desired location, whether it's internal or external to your office. A VoIP phone system provides significant benefits over traditional phone systems. LIBERTY COMMUNICATIONS provides VoIP phone systems to many satisfied customers. In fact, we're one of the largest providers of our kind.
What can a LIBERTY COMMUNICATIONS VoIP phone system do for your bottom line?
Reduce long distance and operational costs
Cutting your long distance costs, both voice and fax, may be reason enough to implement a VoIP (Voice over IP) phone system. VoIP has the ability to create economies of scale for voice, because excess bandwidth will be shareable and can then be allocated wherever needed. The differences in traffic patterns between voice and data make VoIP significantly more efficient than traditional telephony. Moving your voice communications as data traffic also means it will benefit from network optimization just as your other networked applications do. All this improved efficiency ends up helping your bottom line.
Consolidate employee resources
Imagine the significant convenience and cost savings with a VoIP system with the following scenarios:
- A single receptionist can field calls for your entire business organization, no matter where they sit or if your company is a single site or multiple sites.
- Clients can keep local phone numbers but process customer calls in a centralized call center that can serve the needs of the entire organization while allowing your specialists to remain located in geographically dispersed offices.
- Depending on call traffic, add or subtract agents from other departments or locations to call centers. Or perhaps during light inbound calls, employees can be used for outbound call activities (e.g., telemarketing).
Consolidate business processes
IP telephony makes it possible to integrate your VoIP phone system into your business applications. Imagine a world where your customer service team has immediate access to a customer record as the phone call comes in. The PC to Telephone Interfaces available with VoIP solutions often provide a QuickDialer and support Drag-and-Drop calling, making organizations more efficient. Employees can see each other’s real-time status and availability and immediately make the most appropriate choice on how to communicate.
Liberty Communications can build it for you
Headquartered in Colorado, Liberty Communications is a VoIP specialist with the experience to integrate your VoIP systems, video and high-speed data service for your business into one manageable solution. Utilize our VoIP expertise and let us put together the Voice over IP service that is right for you. Call us today for a free business evaluation and see what VoIP systems best fits your business!