VoIP (or hosted telephone) systems convert a normal voice call into a data stream. This data is then transferred in a packetized form to the desired location, whether it's internal, or external to your office. A VoIP (Voice over Internet Protocol) phone system provides significant benefits over traditional phone systems. Liberty Communications provides VoIP phone systems to a wide range of satisfied customers, in fact, we're one of the largest providers of our kind!
What can a Liberty Communications VoIP phone system do for your bottom line?
Reduce Long Distance and Operational Costs
Cutting your long distance costs, both voice and fax, may be reason enough to implement a VoIP phone system. VoIP has the ability to create economies of scale for voice because excess bandwidth will be shareable, and can then be allocated wherever needed. The differences in traffic patterns between voice and data make VoIP significantly more efficient than traditional telephony. Moving your voice communications as data traffic also means it will benefit from network optimization just as your other networked applications do. All this improved efficiency ends up helping your bottom line.
Consolidate Employee Resources
Imagine the significant convenience and cost savings with a VoIP system with the following scenarios:
- A single receptionist can field calls for your entire business organization no matter where they sit, whether your company has single, or multiple sites.
- Clients can keep local phone numbers and process customer calls in a centralized call center, serving the needs of the entire organization while allowing specialists to remain located in geographically dispersed offices.
- Depending on call traffic you can add or subtract agents from other departments, or locations, to call centers. This allows for employee time to be utilized for outbound call activities (e.g., telemarketing) during periods of light inbound calls.
Consolidate Business Processes
IP telephony makes it possible to integrate your VoIP phone system into your business applications. Imagine a world where your customer service team has immediate access to a customer record as the phone call comes in. The PC to Telephone Interfaces available with VoIP solutions often provide a QuickDialer and support Drag-and-Drop calling, making organizations more efficient. Employees can see each other’s real-time status and availability, and immediately make the most appropriate choice on how to communicate.
Liberty Communications Can Build it for You
Headquartered in Colorado, Liberty Communications is a VoIP specialist with the experience to integrate your VoIP systems, video and high-speed data service for your business into one manageable solution. Utilize our VoIP expertise and let us put together the Voice over Internet Protocol service that is right for you. Call or email us today for a free business evaluation to see what VoIP systems best fit your business!